Improve Your Sales with Phone Call Auditing for Best Practices and Quality Metrics.
Please Stay On the Line. Your Phone Call is Very Important to Us...
Here's why that phone call could cost your business.
50% of med spa customers have scrapped a planned purchase because of bad service.
33% of potential patients say they'll consider switching companies after just a single instance of poor service.
51% of patients will never do business with a company again after ONE bad experience.
The Good News? Increasing customer retention by only 5% can increase profits up to 95%!
How We Help
Satisfied customers and great customer service result from a cycle of data collection, analysis, training, and improvement. In other words: quality assurance.
Our team of quality assurance professionals have industry-proven metrics and data collection methods to ensure your practice is generating the most revenue, and providing world class service.
